venki/eugene/shahil
Project Concept
CallFlow is an AI-powered call center solution that combines automated responses with intelligent human oversight. The system uses a confidence-based routing approach to handle customer inquiries - automatically resolving routine matters while escalating complex cases for human approval. Through its verification classifier layer and real-time monitoring dashboard, CallFlow helps human agents focus their attention where it’s most needed, ultimately improving response times and service quality while reducing operational costs.
Entry
Status: Submitted
Last saved: November 03 at 2:10 PM PST
Team Roster
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Venki Kumar Team Lead RSVP Approved
Software Engineer (Applied AI) at Limitless
Shahil Manoj Dhotre RSVP Approved
AI Engineer at Chima